Shipping and return policies for Natural Positions

Return Policy

A typical return policy for vinyl records sold on Bandcamp might look like this:

Return Policy

We strive to ensure the satisfaction of all our customers and understand that sometimes you may need to return a purchase. Please read our return policy carefully to ensure your return is processed quickly and effectively.

Returns:

You can return the vinyl record within 30 days of delivery for a full refund or exchange, provided it is returned in its original condition and packaging.
To initiate a return, please contact us through our Bandcamp page with your order details and reason for return. We will provide you with instructions on how to proceed.
Damaged or Defective Items:

If you receive a vinyl record that is damaged or defective, please notify us within 7 days of delivery to qualify for a replacement or refund.
Please provide photos of the damaged item and packaging to assist us in our investigation.
Refunds:

Refunds will be processed upon the successful receipt and inspection of the returned item.
Refunds will be issued to the original method of payment within a certain number of days, depending on your card issuer's policies.
Shipping:

Customers are responsible for shipping costs for returning their item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.
Thank you for your understanding, and please contact us if you have any further questions about our return policy.